Monday, July 23, 2012

If You Don't Like Gay Marriage...


Yesterday I went to a fundraiser to support the new Maryland law extending marriage to same-sex couples. As I wrote out my check, I suddenly stopped and thought how archaic the whole thing felt. How, in the year 2012, could this struggle for equal rights still be going on? It felt ridiculous.  


Over two hundred years ago, the founding fathers of the new United States declared independence.  In doing so, they said that they found certain truths to be "self-evident."  Namely, that "all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the pursuit of Happiness." 


The last two hundred years have been a steady struggle to realize the ideal set out by our founding fathers.  In one sense, the progress we have made is heartening; whatever our country's faults, it has shone a light for equal rights for the whole world to see, and in doing so it has been an inspiration for many.  But in another sense, it is disheartening to see how long it has taken for slaves, women, blacks, and now same-sex couples to attain the rights that they deserved all along. 

There will be bumps in the road and political and legal setbacks for the marriage equality movement in the months and years ahead.  But soon, same-sex rights will be secured, and we will all look back in amazement that it took so long.  Those who voted against these rights will feel embarrassed in front of their grandchildren, in the same way those who voted for Jim Crow laws aren't able to look their grandkids in the eye.


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Thursday, July 05, 2012

Economists vs. Entrepreneurs, 5th of July Edition

I was trained mostly in economics, but lately I have been more of an entrepreneur. The mindsets could not be more different, and they color the way I respond to arguments such as the one I blogged about recently.

One of the key concepts you learn in Econ 101 is tradeoffs.  Basically, if you get more of one thing, you generally have to take less of another thing to compensate.  Diagram I below shows a curve called a Production Possibility Frontier.   The idea is that if you are anywhere on the curve, you face a tradeoff.  For example, if you are at B, you can have more production, but in return you must do less maintenance.  (Note that "production" and "maintenance"are just example variables.  We could substitute "work output" and "free time with family" if we wanted.)

Optimistic economists assume that we are at point D, not point A or B. If you are at D, then you can have both more work output and free time if you work more efficiently.  Much of the work I did as an economist at the World Bank was helping advise countries on how to get from point D to somewhere on the possibility frontier.  But we didn't know how to get to point C, which lies beyond the frontier.  We noticed that the curve does shift outward over time, as in Diagram II below, but we didn't really understand why, and could not come up with policy prescriptions to make it happen.


Dagram I
Entrepreneurs, by contrast, take things into their own hands and try to invent a new machine, technology, process, or idea that will shift the entire curve outward.  The net result of this is to alleviate the tradeoffs seen in Diagram I (though, of course it is true that a new set of tradeoffs are introduced).  The evolution of smart phones is an oft-used example of this, where more and more features and capacity were invented, reducing tradeoffs significantly.  We can now talk on the phone while surfing the web and using several apps at the same time.  This is a vivid example, but there are many more.

Diagram II
Just because entrepreneurs believe they can shift the curve doesn't make it happen; most entrepreneurs fail repeatedly (I have).  New business ideas fail most of the time - 58 times for every success, by one measure.  But entrepreneurs don't give up.  They just keep trying again and again. And when they succeed, they push the possibility frontier outwards, bit by bit.

Tuesday, July 03, 2012

100 Days of Gratitude - Day 28: "Mood"

Mood and me, 1998.
One hundred and three years ago yesterday, my mom's mother, Neima Linnea Lepisto Johnson, was born.  Her parents were Finnish immigrants to the Fall River, MA area in the early 1900s. The Finnish word for Grandmother is "Mummu," which we shortened over time to "Mood."

Yesterday, Mood died in her sleep at her nursing home in Manchester, NH, where she had been a resident for many years.

One of my first memories of Mood was when she and my grandfather ("Opa" - the son of Swedish immigrants) arrived at our house in Leitchfield, KY by car in summer of 1967 or '68.  We ran out into the yard to greet them, and she opened the trunk and pulled out a croquet set.  We were overjoyed, and we played with that set for many years.  There are probably pieces of it still in my mom's basement somewhere.

Her visits were always a delight.  On one trip, she taught me how to play the piano (I remember, in particular, "See the witch / Fly through space / On the moon she has a base...").  On another, she taught me how to knit (though she later discouraged me from continuing, telling me that it was for girls!).

There has been a lot of talk lately about the importance of persistence in life.  I didn't appreciate how much Mood embodied that lesson until I ran across her report card from 1923-24.  She was struggling in the first reporting period (Sept-Oct), maybe because her father had died.  But look what happened by the end of the year (click to enlarge).  By any measure, Mood was a straight-A grandmother.





Monday, July 02, 2012

What Star Trek Can Teach Us About Having it All

Watch a political talk show on TV, and chances are you will see people talking - often yelling - past each other.  They don't actually listen to what the others are saying, because their main objective is to score points, win the argument, or advance an agenda.  Rarely do you hear the words "Oh, I see what you are saying - that's a fair point.  In fact, because of what you just said, I want to modify my stance to better reflect reality."

I was reminded of this when I read all the hullabaloo surrounding Anne-Marie Slaughter's recent piece in the Atlantic about the impediments to women "having it all."  This followed on the heels of Sheryl Sandberg's speech last year exhorting women to step up to the plate and make the effort and sacrifices necessary to rise the the most senior positions in business and government.

Slaughter's piece resonated with a lot of women, because she talked candidly about the challenges that even she (as a privileged woman) faced in playing at the A level in the foreign policy arena in Washington.  She pointed out how much more severe the tradeoffs are for the vast majority of less well-off women who aim for professional achievement as well as having a family.  She ended with thoughts on how some changes in work practices and norms could help alleviate some of the tradeoffs.

Other readers were furious; they read the article differently.  Lori Gottlieb, for example, perceived Slaughter as arguing (some even said "whining") that women should be able to have it all without making tradeoffs.  Friends of mine whose opinion I respect a lot, such as Bill Easterly, had the same reaction, and many pointed out that men have to make tradeoffs as well. Susan Chira, a senior executive at the New York Times, weighed in too.

Clive Crook (who falls into the Gottlieb camp) was the only one I heard make a sensible suggestion to advance the conversation.  He found himself at the Aspen Ideas Festival with both Slaughter and Gottlieb, and he wondered why Slaughter couldn't be interviewed by Gottlieb instead of by Katie Couric, who was scheduled to do it.  Aspen is the type of place where interviews are often actual conversations, so a real opportunity was missed.

Contrast this with what happened after Isaac Asimov wrote an article criticizing Gene Roddenberry, the creator of Star Trek, for scientific inaccuracies in the script.  Roddenberry responded, sharply at first, acknowledging some of the points but also telling Asimov how hard it was to get Star Trek on TV in the first place, and arguing that some compromises were necessary to make it onto the airwaves at all.  Instead of devolving into a pissing match, the relationship with Asimov and Roddenberry evolved into a friendship and even collaboration on, for example, the interplay between Captain Kirk and Mr. Spock as the series matured.

Real conversations don't always lead to kumbaya.  Far from it.  Instead, they sharpen and illuminate differences, and they shed light on the topic from new angles.  Best of all, good conversations can generate new alternatives that neither side had previously thought of.  Clive Crook is a superb host of such generative conversations on a range of topics.  What if The Atlantic convened Sheryl Sandberg, Anne-Marie Slaughter, and Lori Gottlieb in a conversation led (and prodded along) by Clive?  Now that would be an event worth waiting in line to watch.

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*Disclosure:  I know Slaughter, Easterly, and Crook; I have met Sandberg a couple of times. I have never met Lori Gottlieb, but I have read articles excerpted from her book Marry Him: The Case for Settling for Mr. Good Enough.

Sunday, June 24, 2012

Putting Misfits Together - Joi Ito


Joi Ito
It really literally, not jokingly, but literally are the people who are misfits, who can't fit in anywhere else.... What's interesting is, when you put this collection of misfits together, you get this really interesting capability.
That's Joi Ito, the new head of MIT Media Lab, in an excellent interview at Edge.org.  Joi goes on to summarize the new state of innovation:
In the old days, you'd have to have an idea and then you'd write a proposal for a grant or a VC, and then you'd raise the money, you'd plan the thing, you would hire the people and build it. Today, what you do is you build the thing, you raise the money and then you figure out the plan and then you figure out the business model. It's completely the opposite, you don't have to ask permission to innovate anymore.
He then goes on to make what may be the key and most novel observation of the interview:
The pivot that we need to make at the Media Lab, and which is sort of happening at the student level already, is stop focusing on things and start focusing on the network. Stop focusing on individuals and start focusing on communities. Stop focusing on top-down and focus more on bottom-up. Stop focusing on single experts and start focusing on the Cloud. There's a bunch of fundamental changes that the Internet has brought to the nature of innovation, the nature of society.


Wednesday, June 13, 2012

100 Days of Gratitude - Day 27: Donna Callejon

Donna Callejon
"Dennis, let me introduce you to your next Chief Business Officer."

The speaker was Bob Dunn, then head of Business for Social Responsibility (BSR).  The place was the World Economic Forum offices in Geneva. The date was sometime in 2003. And the person Bob was introducing me to was Donna Callejon.

"Um, well, hello, Donna," I replied, as Bob melted off into the crowd.  I had no idea what to say or do, so I asked her about her past career.  Donna had worked for fifteen years in the financial services industry, rising high in the management team of Fannie Mae (in the good Fannie Mae days!).  In that capacity, she had been on the board of BSR. After a while, she decided she needed to take a breather from her work and reassess the next stage of her career and life.  She wanted to spend more time pursuing meaning rather than just money.

"Well, we have plenty of meaning at GlobalGiving," I replied (a good thing, since we had almost no money).  Let's get together when we are both back in DC.

A couple of weeks later Donna came by the office for more discussions, met Mari, and very shortly thereafter joined the team. Mari and I were so happy, since Donna was the first "adult" we had been able to attract to to the team on a full-time basis.  (We had a lot of outstanding younger folks, but they had much less operational experience and no managerial experience).

At the beginning, Donna said she did not want to work full time, since she was still burned out from her previous job.  We had no choice but to say fine, and then we found out that Donna's version of part-time work was more intense than most people's definition of full time.  Over time, she took on all sorts of roles, from chief business officer to chief operating officer to chief bottle washer and cheerleader - basically whatever needed to get done, Donna would do.

At one stage, a successful entrepreneur tried to lure her away for his new business-process start up.  Donna was flattered but turned him down - a decision that cost Donna a lot of money when the company was later sold for millions of dollars.

GlobalGiving is now thriving and is the world's biggest aid and philanthropy platform, but we were not an overnight success story.  We faced many tough challenges in the early years.  Things frequently looked grim; we often did not take a paycheck, and it all sometimes seemed overwhelming.  Those were the periods when Donna showed her true mettle.  The more intractable the situation appeared, the more determined Donna became.  "We just have to succeed," was our joint mantra.  And we always ended up pulling through, thanks in no small part to Donna's drive and dedication.

For that introduction in 2003, I am thankful to Bob Dunn.  And for everything that Donna has done over the past many years, I could not be more grateful.

Donna recently celebrated a big birthday.  I won't tell you which one it is, although I can reveal that it has the number "5" in it.  Happy birthday, Donna.

Monday, April 30, 2012

100 Days of Gratitude - Day 26: Doris Betts

In 1980, I took a writing course with Doris Betts at UNC-Chapel Hill.  The first day of class she told us "The most important thing for a writer is to open your eyes."

She paused for a second and looked around the room.  She stopped and looked straight at me. "And keep them open," she said.

Doris Betts was a great lady, a great professor, a great writer.  I never turned out to be much of a writer myself, but I have tried to keep in mind what she told me to do.  And I wish I had told her thank you before she died on April 21.

Wednesday, April 18, 2012

100 Days of Gratitude - Day 25: Pierre Omidyar

Pierre Omidyar
"This could be just like eBay.  You should do it."

Well, it didn't turn out exactly like eBay, but it has turned out pretty well.

About a dozen years ago, Esther Dyson invited me to one of her famous PC Forum Conferences, and she introduced me to Pierre Omidyar, the founder of eBay.

At that time, I was considering leaving the World Bank to start what is now GlobalGiving with Mari.  Although I was excited, I was also scared to death - I couldn't decide whether the whole idea was brilliant or incredibly naive.  Pierre listened to what I was considering and immediately told me to do it.

"People also told me that eBay would never work," he said.  "They were certain that total strangers would never trust each other enough to buy and sell things over the internet. But they were wrong. You have to do this, Dennis."

As I look back over a decade later, I realize how important that early conversation was to me.  Pierre and Pam Omidyar provided an initial small grant to help us with start-up costs, and then they provided significantly more resources for scaling up through his Omidyar Network.  Thanks to that support, GlobalGiving has now reached scale and financial sustainability.  We have helped mobilize about $100 million, with hundreds of thousands of individual donors and innovative companies supporting 6,000 projects in over 130 countries.

For all of that, Pierre, and especially for that initial conversation, I am grateful.

Tuesday, April 17, 2012

100 Days of Gratitude - Day 24: Lesly Higgins

Lesly Higgins
A while ago, when I was coming up on ten years as CEO of GlobalGiving, I called Debra Dunn to tell her I thought I should begin the process of handing over the baton.  I did not want GlobalGiving to suffer the same fate as so many other successful start-ups - founderitis - which I thought would undermine our long-term impact.

"So what will you do after GlobalGiving?" Debra asked me.

"I have no idea," I replied.  "I have thought about nothing else except GlobalGiving for the past ten years.  It's been my life and my identity.  Maybe I will just get on a sailboat and sail around the world."

"Well, you could do that.  Or you could call Lesly Higgins."

"Who?"

"Lesly Higgins.  She specializes in situations like yours.  Oftentimes when founders think about stepping down, they find themselves with all sorts of contradictory emotions.  Sometimes they become bulls in china shops in their own organizations.  Sometimes they can't leave.   Sometimes they leave but can't figure out what to do next and get really depressed..."

"Okay, okay, I get the picture," I told Debra.  "Maybe I will contact her some day."

Debra did not respond.  But fortunately she knows me - and my type.  So behind the scenes she contacted Lesly and had her be in touch with me.  Over the following year, Lesly and spoke in person or by video chat a couple of times a month.  Debra was right: as I moved toward transitioning out of my CEO role, I had all sorts of emotions.  Lesly listened, prodded, nodded, argued, and sometimes was just silent as I blew off steam (I hate that silence).  It was not an easy time, but working with Lesly made it immeasurably more productive.

And lo and behold, the transition went well.  I took some time off (though not a year, and not on a sailboat), and then I took up some very enjoyable and challenging posts teaching at Princeton, being Global Entrepreneur in Residence at UNC-Chapel Hill, and consulting to organizations who are trying to make big changes.  And maybe most importantly, GlobalGiving (where I still sit on the board) has been thriving.

For all of that, I am extremely grateful.  Thank you, Lesly.

Thursday, March 22, 2012

100 Days of Gratitude - Day 23: Jed Emerson


Jed Emerson
"The most important thing is the music.  It's all about the music," Jed insisted.  

The scene was Colorado, many years ago.  I was in a deep funk, because GlobalGiving, which had just launched, was going nowhere fast.  I was run down, bleeding cash, and almost ready to throw in the towel.  At some point, I met this guy named Jed Emerson, and he invited me to come out to visit his new place in the wilds of Colorado.  

Jed had an interesting background running a nonprofit and teaching, but he was not a potential funder or user of the site, and I had no direct business reason for going.  As far as I could tell he was just some wild man with ideas about things like blended value.  

But something told me I should get on the plane anyway, and Mari told me it would do me good to get the heck out of Dodge, so I did.

Jed and I spent a couple of days in the deep snow in the outback of Colorado doing nothing in particular - mostly walking his dogs in the freezing cold and shooting the breeze and talking about relationships gone bad.  And listening to music.  Jed was all over the heavy metal stuff - groups like Stone Temple Pilots and The Marvins -  which he listened to at high volume while writing his books and articles. 

As I was flying back to DC, I thought to myself, "Well, crap, I have to keep going.  I can't give up now."  I had no blinding insight or a huge surge of energy. The feeling was more subtle.  But I knew I could not quit.  

So I went back to DC and started listening to more music.  Jed's tastes were a little heavy for me (please don't tell him), but I did start cranking up the Flaming Lips and My Morning Jacket, and the music helped keep me going.  I haven't seen Jed much over the past ten years, but I sure have listened to a lot more music. (Right now I'm listening to Steve Earle.)

Yesterday, I was on a conference call with Jed, and I thought back to that trip to Colorado, and how far things have come over the past decade.  It wasn't possible on the call to explain to Jed how pivotal that trip was for me.  Or to tell him that GlobalGiving has now mobilized nearly $100 million from 250,000 donors to build the platform and fund 5,000 projects in 130 countries.  Or that we broke even in 2011.

So let me say this here, loud and clear: Thank you, Jed.